Air India

Broken business class seats on Air India flight: Consumer Court directs ₹50,000 compensation to senior couple

A coram of President Pawanjit Singh and member Suresh Kumar Sardana observed that based on the evidence, the seats were defective and caused physical discomfort to the complainants.

Published on:

11 Feb 2024, 6:23 am

A district consumer disputes redressal commission in Chandigarh recently directed Air India to pay ₹50,000 as compensation to two senior citizens who were forced to sit on broken seats on an Air India flight from New York to Delhi. [Rajesh Chopra and Anr. v Air India Ltd]

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Consumer Protection Act

Deficiency in Service

Air India

District Consumer Disputes Redressal Commission